Frequently Asked Questions
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Absolutely. Please contact me at info@kristinasteinmetz.com, and I’d be happy to share additional photos or a video. I can also place the artwork into images of your space so you can visualize how it will look before it’s ordered.
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Check out my commission page for more information.
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SHIPPING:
All artworks shipped include a tracking number. Orders are dispatched within 3 business days of purchase.Canadian and U.S. orders are shipped via ground service with FedEx, UPS, or Canada Post, and typically arrive within 1–2 weeks.
Shipping is a flat rate of CA$75 within Canada and CA$95 for the United States and other international destinations.
International orders are shipped via FedEx, UPS, or Canada Post.
RETURNS:
All sales are final. -
For U.S. and international orders, please be aware that your country may apply customs fees, import duties, or taxes upon delivery. These charges are not included in the shipping cost and are the responsibility of the buyer.
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Yes! I offer complimentary local delivery within the Okanagan area. Enter your postal code at checkout to see if you qualify. After your purchase, I’ll be in touch to arrange a delivery time that works best for you.
Delivery timelines are typically within 1 week for the North & Central Okanagan, and up to 2 weeks for the South Okanagan. -
Each paperwork piece comes with a complimentary wooden frame to protect the piece during shipping. The artwork can be easily removed and custom framed if desired.
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Each piece is carefully and securely packaged using recycled boxes, foam board, corner protectors, bubble wrap and paper to ensure it arrives safely.
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Each piece arrives ready to hang in either portrait or landscape orientation. The images on my website reflect my intended orientation for each work.
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My background in architecture and interior design shapes how I observe and interpret buildings, spaces, and their surroundings. I draw inspiration from architecture, light and shadow, and nature, while some works emerge as intuitive explorations of color and pattern.